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Obtaining Your Medical Records

Obtaining Your Medical Records

MyChart Patient Portal

The easiest and fastest way to access your medical information is using MyChart, SRHS’s convenient and secure patient portal. Your MyChart account provides a wide range of tools and information that help you access and manage your records. MyChart is password protected and delivered via an encrypted connection, so all information is safe from unauthorized access.

Login to MyChart   Learn more or sign up

Other Requests

If you can’t find the information or medical record documents you need in MyChart, you can request your medical records from our medical records services team by calling us or submitting an authorization form.

Submit an authorization form

Submit an authorization form

Step 1: Complete the “Authorization to Release and Disclose Patient Information” form by downloading it below.
NOTE: Signature on form must be done with a pen. Virtual/digital signatures will not be accepted.
Download Authorization Form

Step 2: Submit the form, along with a photocopy image of a valid state- or federal-issued photo ID, one of four ways:

  • Email: Scan and email form (with ID photocopy) to [email protected]
  • Fax: Fax form (with ID photocopy) to (864) 560-6073
  • Mail: Send form (with ID photocopy) to:
    Spartanburg Regional Healthcare System
    Medical Record Services
    101 E Wood St
    Spartanburg, SC 29303
  • In person:  Return form & ID photocopy to the appropriate facility (see list below), depending on where you received treatment.
Contact Us

Contact Us

Call the main Medical Records office at
864-560-6273
Medical Record Office Locations

Medical Record Office Locations

For radiology/imaging requests

Imaging Services - SMC at North Grove
1330 Boiling Springs Rd
Suite 1500
Spartanburg, SC 29303

Note: Imaging services cannot process additional types of requests. For medical records, please contact the main medical records office.

Spartanburg Medical Center
or SMC - Mary Black Campus

MAIN OFFICE
Medical Record Services
700 North Pine St
Spartanburg, SC 29303

Call 864-560-6273

Cherokee
Medical Center

Medical Record Services
1530 North Limestone St
Gaffney, SC 29340

Pelham
Medical Center

Medical Record Services
250 Westmoreland Rd
Greer, SC 29651

Union
Medical Center

Medical Record Services
322 West South St
Union, SC 29379

Spartanburg Hospital
for Restorative Care

Medical Record Services
389 Serpentine Dr
Spartanburg, SC 29303

Your Medical Group of the Carolinas Physician

Contact your provider’s office directly or access your records via MyChart. If you need an address or contact information for your provider’s office, please use our Find a Location tool.